Welcome to the ArtisanHides Help Center! We are here to assist you with any questions or concerns you may have regarding our products, orders, or services. Below, you’ll find resources to help you navigate common issues, or you can contact us directly for personalized support.
1. Common Questions
If you’re looking for quick answers, visit our FAQs page where we’ve compiled responses to frequently asked questions, including topics such as shipping, returns, warranty, and product care.
2. Shipping & Delivery
For detailed information about our shipping policies, delivery times, and international shipping options, please check our Shipping Information page.
3. Returns & Exchanges
Need to return or exchange an item? We’ve made the process simple and easy. Visit our Returns & Exchanges page for instructions on how to proceed.
4. Warranty
Learn more about our 1-year warranty coverage and how to file a claim by visiting our Warranty Policy page.
5. Contact Us
Still need help? Feel free to reach out to us. Please fill out the form below with your name, email, order number (if applicable), and a brief description of your inquiry. Our team will get back to you within 1-2 business days.
6. Call Us
For urgent matters, you can also reach our customer support team at:
Phone: +1 786-474-9661
Hours: Monday to Friday, 9:00 AM – 5:00 PM (CST)
7. Email Support
Prefer email? Contact us directly at support@artisanhides.com for assistance.